Here are answers to the questions I receive most often about ordering, products, warranties, returns, and shipping. If you don’t see your question here, please contact me. I’m always happy to help.
Ordering
Yes. We offer custom labeling and cable numbering upon request. Because this service requires additional labor, a small additional charge may apply. Contact us before ordering for details.
Absolutely. Every cable is hand-built to order, and custom lengths are available for most products. If you don’t see the length you need, just contact us and we’ll be happy to help.
Most orders ship within 5 to 10 business days. Larger or highly customized orders may require additional time. If your order will be delayed, we’ll let you know as soon as possible.
Products
We use genuine Mogami W2524 instrument cable because it offers outstanding tone, low capacitance, flexibility, and long-term reliability. It’s the same cable I trust for my own instruments and professional use.
Learn more: Why We Build Our Instrument Cables with Mogami W2524
For XLR microphone cables, we use genuine Canare L-4E6S Star Quad because of its exceptional noise rejection, flexibility, and proven reliability. It’s my preferred cable for demanding live sound environments.
Learn more: Why I Chose Canare Star Quad for My XLR Cables
We use genuine Neutrik connectors because they’re the professional standard for durability, reliability, and consistent performance. Every cable deserves a connector that’s built to last.
Learn more: Why We Choose Neutrik Connectors
Absolutely. Every cable is individually hand-built and electrically tested before it leaves the shop to ensure it meets our quality standards.
Warranty
Our Lifetime Warranty covers defects in materials and workmanship under normal use. If a cable fails due to a manufacturing defect, we’ll repair or replace it.
For complete details, please see our Lifetime Warranty page.
The warranty does not cover physical damage, misuse, abuse, modifications, normal wear, or damage caused by accidents. Examples include cut cables, crushed connectors, or other customer-caused damage.
Please refer to our Lifetime Warranty for complete details.
For approved warranty claims, Wild Willie’s Cables pays the return shipping back to you. Customers are responsible for shipping the item to us for inspection.
Please review our Lifetime Warranty for complete details.
If your order arrives damaged, please contact us as soon as possible and include photos of the packaging and the damaged item. We’ll work with you to resolve the issue promptly.
Shipping
Because every cable is hand-built to order, most orders ship within 5–10 business days. Larger or highly customized orders may take a little longer, but we’ll keep you informed if there’s a delay.
Each cable is individually inspected, sealed in a heavy-duty poly bag, and shipped in a padded mailer to help ensure it arrives in excellent condition. Every order also includes our Lifetime Warranty information, and a Wild Willie’s sticker.
Yes. Local pickup is available by special arrangement only. Please contact us before placing your order to make arrangements.
At this time, we ship within the United States only. As Wild Willie’s Cables grows, we may offer international shipping in the future.
Custom Orders
Absolutely. If you don’t see the cable, connector, or length you’re looking for, contact us. We’ll be happy to discuss your project and let you know if we can build it.
In many cases, yes. If you have a cable you’d like duplicated or replaced, contact us with the details or photos, and we’ll let you know what’s possible.
Absolutely. We welcome larger orders for bands, churches, schools, studios, and venues. Contact us to discuss your project, and we’ll be happy to help.
Need cable numbering or custom labels? We can discuss those options as part of your project.
About Wild Willie’s Cables
Every cable sold by Wild Willie’s Cables is personally built by me, Bill Hubbard.
I don’t outsource assembly or buy pre-made cables from overseas. Every cable is hand assembled using genuine premium components, carefully soldered, individually tested, and inspected before it is packaged and shipped.
I’ve spent years working as a professional live sound engineer, building and maintaining cables for my own systems and for musicians who rely on them every weekend. The same care and attention to detail that goes into the cables I use on stage goes into every cable I build for my customers.
When you purchase from Wild Willie’s Cables, you’re buying directly from the person who designed, assembled, tested, and stands behind your cable.
Yes. Every Wild Willie’s cable is proudly Hand-Built in Florida, USA. Every cable features:
- Premium components from trusted manufacturers
- Professional workmanship
- Individual electrical testing
- Final inspection before shipping
That’s what we mean when we say “Florida Built – Gator Tough!”
Wild Willie’s Cables specializes in hand-built, professional-grade audio cables made with genuine Mogami, Canare, Neutrik, and other premium components. Every cable is individually assembled, soldered, tested, and backed by a lifetime warranty against defects in materials and workmanship. If you ever have a question or need assistance, you’ll be working directly with the person who built your cable.
I’ve spent years working as a professional live sound engineer, supporting bands at dozens of events every year. I build and use the same cables I sell, and they have been proven in demanding real-world environments. My goal is simple: build cables that I would confidently use on my own stage.